Our research shows that the company offers competitive rates in the finance industry, with annual percentage rates (APRs) as low as 4.74% for new-vehicle loans. However only borrowers with excellent credit will be eligible for the lowest rates.
Navy Federal Credit Union has a strong reputation backed by customer reviews and industry studies. In the J.D. Power 2024 U.S. Consumer Financing Study Navy Federal Credit Union received a score of 907 out of a possible 1,000 points.
On Trustpilot, the financial institution has an average customer rating of 4.7 stars out of 6.0 from over 19,000 reviews. On the site 80% of reviews collectively give the company Excellent or Great ratings. While reviews on Trustpilot are largely positive Navy Federal’s customer reviews on the BBB are mixed. The lender is not rated by the BBB and has an average star rating of 1.6 out of 5.0 from just over customers.
Navy Federal Credit Union members can complete their auto loan applications in four simple steps:
1. Enter your information: To begin the preapproval process, submit your application on the Navy Federal Credit Union website. You’ll provide your personal employment and vehicle information. If you have a cosigner enter their information as well.
2. Receive an update on your loan application: After submitting your information, you’ll receive a text or email on the status of your application. Auto loan decisions tend to be made within five minutes. If you need to provide more information for a decision the credit union will let you know what documents you need to submit.
A Navy Federal Credit Union auto loan or auto refinance loan can be a good choice for those who qualify for membership. Credit union members can take advantage of low APRs and lengthy loan terms. If you’re not in the armed services or part of a military family you’ll need to look elsewhere for a loan to finance your vehicle purchase.
While Navy Federal Credit Union can be a solid choice for borrowers, its membership limits who can apply for an auto loan or refinancing. Shopping around for auto loan and refinance rates will allow you to find the best APR for your new or used vehicle. We recommend reaching out to myAutoloan and Auto Approve.
The myAutoloan marketplace lets borrowers compare auto loan and refinance rates from several providers. The company offers auto loans for new and used vehicles, refinancing and lease buyouts. For new auto loans, rates start as low as 5.39% for term lengths of 37 to 60 months. Used auto loan rates start at 5.49% for 37 to 60 months, while auto refinance rates can be found for as low as 4.01% for terms up to 36 months.
Within the finance industry, myAutoloan has a stellar reputation earning an A+ rating and accreditation from the BBB. The company also has an average customer rating of 4.1 stars out of 5.0 from reviewers on Trust pilot.
Auto Approve: Best Refinance Loan
While Auto Approve doesn’t offer auto loans for purchasing new or used vehicles, it’s built a reputation as a refinance car loan specialist. The company’s APRs start at 5.24% for refinancing, though only borrowers with high credit scores will have access to these rates. Auto Approve also offers a lease buyout option for people looking to purchase their leased vehicles.
Auto Approve has a strong reputation among industry organizations. The lender has an A+ rating from the BBB, where customers give it an average score of nearly 4.3 stars. Customers on Trustpilot also give the company high marks, with an average rating of 4.6 stars.
Details of the Navy Federal Credit Union Auto Loan
In addition to loans for alternative vehicles like boats, motorbikes, and recreational vehicles, Navy Federal Credit Union provides financing for new, used and antique cars. Members are able to apply for refinancing and auto loans. Pre Approval aids in negotiating more favorable sales rates with dealerships.
The application process for a vehicle loan is streamlined by Navy Federal, making it easy and convenient. You can apply over the phone, online, or through their mobile app. Usually it takes less than ten minutes to finish the application.
Before you visit a dealership, you may find out your interest rate and loan amount using Navy Federal's auto pre-approval program. Being pre-approved for this status can help you avoid surprises at the dealership and boost your negotiating position.
Navy Federal is frequently praised for providing outstanding customer service. They offer a variety of support methods, such as phone, online chat and in-person help at their branch offices.